Key Takeaways:
- Consumers are coming to expect secure, personalized, user-friendly finance apps
- New innovations better serve underbanked communities and lower costs
- Integrated ‘super apps’ and AI assistants are leading new developments
- Working with expert partners to remain competitive is vital
Mobile banking has come on leaps and bounds in recent years. It wasn’t so long ago that we at Ciklum were developing simple SMS and WAP-based banking services, but these have rapidly evolved into the mobile banking applications we use everyday on our smartphones.
